RedmineNext plugin

Auto Assignment

When an issue is assigned to a group, the plugin automatically picks the next team member using round-robin rotation — ranked by activity, so work spreads fairly without manual triage.

v2.0.1 · stable Redmine 7 ready Rails 8 · Zeitwerk
Round-robin · Support Team
#1Ali
120 · 1st
#2Sara
80 · 2nd
#3Ahmed
35 · 3rd

Round-robin rotation

Each new issue goes to the next member in rotation, then wraps around — evenly, automatically.

Activity-ranked

Members are ranked by total activity in the project, so rotation starts from the most active.

Per-group toggle

Enable round-robin per group with a single checkbox on the group's General tab — no roles to configure.

Zero friction

Works the moment a customer assigns an issue to a group. Nothing else to set up.

Features

Fair distribution, no manual triage

How it works

When a user creates an issue assigned to a Group, the plugin finds the group, ranks its members by total activity in the project (most active first), picks the next user in rotation, and assigns the issue to them. Activity ranking is recalculated every time a new issue is created.

  • Finds the group assigned to the issue
  • Ranks members by project activity
  • Picks the next user in rotation
  • Recalculates on every new issue
Round-robin · Support Team
#1Ali
120 · 1st
#2Sara
80 · 2nd
#3Ahmed
35 · 3rd

Rotation that wraps around

Issues cycle through the ranked members in order and wrap back to the top. If a user leaves the group, rotation restarts from the most active remaining member — so the sequence stays balanced even as teams change.

Rotation
Issue #1→ Ali
Issue #2→ Sara
Issue #3→ Ahmed
Issue #4→ Ali · wraps

One checkbox to enable

The plugin adds a Round Robin Auto-Assignment checkbox directly on each group's General tab. Turn on "Allow assignment to groups" in Issue Tracking settings, tick the box on the groups you want, and you're done — no role or permission configuration needed.

  • Administration → Settings → Issue Tracking → allow group assignment
  • Open a group → tick "Round Robin Auto-Assignment"
  • Save — rotation is live for that group
Round-robin · Support Team
#1Ali
120 · 1st
#2Sara
80 · 2nd
#3Ahmed
35 · 3rd
Requirements

Where it runs

Redmine
7.0 · 6.x
Rails
8 · Zeitwerk compatible
Ruby
3.x
Database
PostgreSQL · MySQL
Setup
Requires "Allow assignment to groups" enabled
Pricing

Get Auto Assignment

Licensed per instance with updates and support included. Every purchase includes installation help.

Single

$129
one instance · 12 months
  • Auto Assignment for one Redmine
  • 12 months of updates
  • Email support
  • Installation guidance
Order Single
Most popular

Plus

$219
up to 3 instances · 12 months
  • Auto Assignment for up to 3 Redmines
  • 12 months of updates
  • Priority email support
  • Remote install assistance
Order Plus →

Enterprise

Custom
unlimited · tailored
  • Unlimited instances
  • Custom features on request
  • Direct senior-developer support
  • Integration work
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Prices are indicative — final licensing is confirmed by email. Custom requirements are quoted to scope.

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